Privacy Policy

Ignite Sport & Physical Education Limited
Company number: 16067689

Who we are

Ignite Sport & Physical Education Limited (“we”, “our”, or “us”) is a UK-based company, registered at:

15 Croft Road, Bath, BA1 6JJ

Introduction

This privacy notice explains how we collect, process, and protect your personal data. It also outlines your rights and our obligations under UK law, including the General Data Protection Regulation (GDPR).

Contact details

For any data-related queries, contact our Data Protection Officer (DPO):
Name: Tom Monks
Email: tom@ignite-sport.co.uk

What data we collect

We may collect the following types of personal data:

  • Identity data: Name, title, date of birth

  • Contact data: Address, email, phone number

  • Financial data: Bank and payment card details

  • Transaction data: Details of payments and services purchased

  • Technical data: IP address, browser type, and device details

  • Marketing data: Communication preferences and feedback 

We do not collect special category data (e.g., race, health, religious beliefs) unless required by law.

How we use your data

We process your personal data for purposes including:

  • Fulfilling contracts (e.g., delivering services)

  • Responding to inquiries

  • Marketing communications (with your consent)

  • Legal compliance (e.g., sharing data with authorities if required)

We do not sell or share your personal data with third parties, except for essential service providers (e.g., payment processors like Stripe).

Legal bases for processing

We process your data under the following lawful bases:

  1. Contractual obligation: To deliver services you’ve purchased

  2. Consent: When you agree to marketing or other optional services

  3. Legitimate interests: For activities such as record-keeping and customer support

  4. Legal obligation: To comply with regulatory requirements

Your rights

Under data protection law, you have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Update inaccurate information

  • Erasure: Request deletion of your data

  • Objection: Stop data processing under specific circumstances 

To exercise these rights, contact us at tom@ignite-sport.co.uk

How we protect your data

We secure your personal data using:

  • SSL encryption: Protects data transmitted online

  • Restricted access: Limits data access to authorised personnel only

Visitors to our website

Our website is built on a software platform called Squarespace.  It is also hosted by them. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:

Squarespace and GDPR

Squarespace Privacy Policy

When someone visits our website we use Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. You can find out more about this here Squarespace Analytics.

Cookies

Our website uses cookies to:

  • Improve user experience

  • Track website performance

You can manage your cookie preferences through your browser settings. You can find more information here about the cookies in use on our website.

Complaints

If you have concerns about your data or our privacy practices, please contact us. If unresolved, you can file a complaint with the UK Information Commissioner’s Office (ICO) www.ico.org.uk

Last updated: January 2025